Privacy Policy

Effective date: 2026-01-24

RenewalGuard ("we", "us", "our") is a UK service that helps teams extract facts from contracts. This policy explains what we collect and how we use it.

What we collect

• Account details: name, email address, and authentication identifiers.
• Organization details: organization name and membership details.
• Contract data: files you upload and extracted metadata derived from those files.
• Usage data: basic logs to operate, secure, and improve the service.
• Billing data: Stripe customer and subscription identifiers (no card data is stored by us).

How we use data

• Provide the service and process contract files.
• Secure access and prevent abuse.
• Provide support and communicate about the service.
• Manage subscriptions and billing via Stripe.

Legal bases

We process personal data based on:

• Performance of a contract (providing the service).
• Legitimate interests (security, support, product improvement).
• Consent (where required, such as non-essential cookies).

Data sharing

We share data only with trusted processors:

• Hosting and infrastructure providers.
• Stripe for payments and billing.
• Email and authentication providers.

We do not sell your data.

Data retention

We keep data for as long as your account is active and as required for legal, security, or operational needs. You can request deletion at any time.

Your rights

If you are in the UK/EU, you can request access, correction, deletion, restriction, or portability of your data. Contact us to exercise these rights.

International transfers

Where data is processed outside the UK/EU, we use appropriate safeguards such as standard contractual clauses.

Contact

For privacy requests, contact: privacy@renewalguard.co.uk