Legal
GDPR & Data Processing
GDPR & Data Processing
Effective date: 2026-01-24
This page summarizes how RenewalGuard complies with the UK GDPR and EU GDPR.
Roles
- Customer: Data Controller.
- RenewalGuard: Data Processor for uploaded contract data and account data.
Processing details
We process data to provide the service, secure accounts, and support billing. We only process data on documented customer instructions.
Sub-processors
We use vetted sub-processors for hosting, authentication, email, and billing. A current list is available on request.
Security
We use industry standard safeguards to protect data in transit and at rest.
Data Subject Rights
We support access, correction, deletion, and portability requests. Requests can be sent to privacy@renewalguard.co.uk.
Data retention
Data is retained while the account is active, then deleted or anonymized within a reasonable period unless legal obligations apply.
International transfers
Where data is processed outside the UK/EU, we rely on appropriate safeguards.
Contact
For GDPR and DPA inquiries: privacy@renewalguard.co.uk