Acceptable Use Policy

Last updated: March 2026

1. Introduction

This Acceptable Use Policy ("AUP") sets out the rules for using the RenewalGuard platform and services provided by Longworths Holdings UK Limited ("we", "us", "our").

By accessing or using our services, you agree to comply with this policy.

2. Permitted Use

You may use RenewalGuard to:

• Upload and analyse your own commercial contracts and compliance documents
• Track renewal dates, notice periods, and compliance deadlines
• Export and download data relating to your own contracts
• Collaborate with authorised members of your organisation

3. Prohibited Use

You must not:

• Use the service for any unlawful purpose or in violation of any applicable law
• Upload documents you do not have the right to process
• Attempt to gain unauthorised access to any part of the service, other users' accounts, or our systems
• Reverse-engineer, decompile, or attempt to extract the source code of our software
• Use the service to store or transmit malicious code, viruses, or harmful data
• Interfere with or disrupt the integrity or performance of the service
• Use automated scripts, bots, or scrapers to access the service without our written consent
• Resell, sublicense, or redistribute access to the service without authorisation
• Upload content that is defamatory, obscene, or infringes any third party's intellectual property rights

4. Fair Usage

We reserve the right to impose reasonable usage limits to ensure the quality and availability of the service for all users. If your usage significantly exceeds normal patterns, we may contact you to discuss your requirements.

5. Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use of your account

6. Enforcement

If we determine that you have violated this policy, we may:

• Issue a warning
• Temporarily suspend your access
• Permanently terminate your account
• Take legal action where appropriate

We will endeavour to provide notice before taking action, except where immediate action is required to protect the service or other users.

7. Reporting Violations

If you become aware of any misuse of the service, please contact us at support@renewalguard.co.uk.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

9. Contact

If you have any questions about this policy, please contact:

Longworths Holdings UK Limited 45 Fitzroy Street, Fitzrovia, 4th Floor, Silverstream House, London, W1T 6EB Email: support@renewalguard.co.uk